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Wednesday, 21 May 2008

Badly designed robot

I don't know if you've tried Tesco self-service checkouts? They've got a woman inside them. She might be happy but she's certainly bossy! As soon as I heard her from a distance, I instinctively changed course to a human checkout.

As I stood at the checkout I could hear someone less wise doing battle with the robot:

Machine: "Insert Cash or touch payment card!!!!!"
Customer: [Fumbles in pocket]
Machine: "Insert Cash or touch payment card!!!!!"
Customer: Give me time!
Steve: [Laughs]
Machine: "Insert Cash or touch payment card!!!!!"
Customer: [to Steve] She's a very impatient woman!
Machine: "Insert Cash or touch payment card!!!!!"

Another time, I saw a member of staff going down a long queue for an ordinary checkout pointing out the new self-service machines. Everyone just pretended not to hear. Sometimes I'm proud to be British.

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